Jigsaw's Covid-19 response | Advice for young people and parents

Jigsaw's Covid-19 supports

No one could have predicted the situation we are currently in. The lockdown to prevent the spread of Covid-19 is challenging for our mental health

While our face-to-face services are suspended, young people’s mental health is still our top priority. We have increased the frequency of some of our online features along with introducing new ones as part of our Covid-19 response.

Support freefone

Our Jigsaw support line is now up and running on freefone 1800 JIGSAW (544 729).

Jigsaw clinicians will take calls to provide free mental health support and advice to young people aged 12 to 25 years-old, and parents or concerned adults who live in the Republic of Ireland.

You can also get in touch with Jigsaw clinicians by text message and email and ask for a return support call.

Contact details and opening hours:

  • 1800 JIGSAW (544729)  
    Monday to Friday, 1pm- 5pm
  • text 086 180 3880
    text “call me” with your preferred day and time for a call, Monday to Friday, 9am to 5pm
  • email  help@jigsaw.ie  
    you can email anytime, and clinicians will respond from Monday to Friday, 9am to 5pm.

Extra support 

We have just launched our 1:1 live chat service, which are open from Monday to Friday.

Live group chats run regularly, for young people age 12-25 years-old facilitated by clinicians. Check out the calendar of times and how to register here.

Have a specific question or concern? Submit it through Ask Jigsaw. A clinician will craft an individual response and publish it on the site.

New articles, video and audio are being added here all the time to help you get through this challenging time, if you’re a young person, parent or working with young people.

Supporting mental health webinars 

We have been running webinars for young people and parents.

Webinars last for about an hour, with clinicians giving some information and support on the theme,  and then responding directly to questions from participants.

You can see the webinars here. 

Sign up for Jigsaw Online updates